Returns Policy

• • At Lavish Strollers, we have a no cash return policy
  • Only exchanges are accepted.
  • Exchanges are accepted within 7 days of purchase provided the item bought is returned in its original packaging.
  • If a product has been used, we unfortunately cannot exchange the item.
  • Please contact us on 0765644360 before returning any item to be exchanged.
  • You will not be liable for any out of box damages, faulty or missing any accessory or parts
  • Factory faults or out of box damages will be assessed via stringent methods and outcomes would be at Lavish Strollers’ discretion.

  To ensure your request is processed as quickly as possible you are responsible for the following when exchanging your products:

  • Package your products safely and securely for protection during transit
  • Include the necessary paperwork with your parcel (contact us to confirm paperwork as all exchange cases may differ); and
  • Include all accessories and parts that were sold with the product.
  • No exchange on discontinued / end of range items and items which were purchased on sale
    Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.

  Please ensure the package:

  • Is undamaged with the original labels and stickers still attached;
  • Not missing any accessories or parts;
  • You are required to contact us within 7 days of receiving your goods to exchange the unwanted product.
  • If you wish to exchange a product then you (Customer) are liable to return the product to Lavish Strollers, in its original packaging, within 3 to 7 working days.
  • Cost for returns will be at the costumer’s cost.
    Delivery Fee is not refundable.
  • Once we have inspected the product and validated your exchange, we will exchange your item within 10 days of the return.